Employment Specialist Jobs in Chicago, IL 60653 at Centers For New Horizons
Title: Employment Specialist
Company: Centers For New Horizons
Location: Chicago, IL 60653
Position Title: Employment Specialist FLSA Code: Exempt
Department: Workforce Development Report to: Workforce Director
Founded in 1971, Centers for New Horizons, Inc. (Centers) is a nonprofit organization that assists children, youth, and families to become self-reliant. With 200+ full-time staff, most of whom live in or near its service communities, Centers provides programs in seven locations throughout the Bronzeville and Riverdale communities of Chicago’s Southside that reach over 1,000 individuals daily
The Employment Specialist provides
a variety of counseling, referral, placement and/or related services to eligible Workforce Development participants. The Employment Specialist will maintain client documentation by completing forms necessary for clients to maintain compliance status, compiling progress reports, and entering information into a database.
Develop comprehensive services and resources to assist participants with their career and academic planning towards employment goals.
Meet with each workforce development program participant upon enrollment to establish an individualized career training and placement strategy.
Interviews, advises, and guides a diverse population of clients to ascertain employability; interprets and explains regulations, rules, policies, and procedures to clients; may determine client eligibility for services; advise clients of their rights, benefits, responsibilities, and obligations under program participation.
Assist participants with establishing their individual employment plan (IEP) towards career goals and served as an advisor as needed.
Assists participants with creating a professional portfolio.
Coach participants on making lifestyle changes to sustain successful career development initiatives.
Develops new resources and/or re-kindle existing resources to create new work sites and employment opportunities.
Ensures that applications and other forms are completed accurately and thoroughly
Monitors and evaluates client’s progress through program components; monitors service providers through reports and site visits; resolves any problems or provides guidance and counseling; may make phone calls or conduct field visits to investigate clients’ progress in various programs designed to assist clients in preparing for and obtaining employment.
Inputs necessary information into automated system(s); organizes cases; maintains and updates records on client employment, training, and follow-up activities; takes required action(s) established by regulations and/or department policy; and prepares reports on client and program activities.
Participates in training, pilot and other special projects, committees, and studies.
Maintains an awareness of local job market and opportunities to assist in providing guidance to clients; may arrange for employment interviews, attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach activities.
Cultivate relationships with workforce development entities, local economic development councils, area and regional employers
Meet with housing specialist to discuss participant’s status.
Completion of a directly related degree from an accredited institution or university. At least 5 years of work experience that can be demonstrated to be applicable to the duties listed in the job description. Completion of a Job Development or Workforce Development certification training preferred. Must have a vehicle with a valid Driver’s License.
Attend regularly; dependable coming to work as scheduled
Report absences within department procedures
Attend and participate in required meetings (i.e., all-agency meetings, department/program meetings, supervisor meetings, etc.)
Successfully complete all in-service training required for the position within timelines and participate in other training, as assigned
Manage work time to meet needs of internal and external customers, stakeholders and individuals receiving services
Expands knowledge of departmental/agency operations
Participates in performance review and personal/professional growth
Required Knowledge, Skills and Abilities
Extensive knowledge of occupations, job skills, and labor market trends, community resources and vocational services that impact public housing residents. Knowledge and understanding of job referral and placement procedures. Knowledge of funder requirements
Excellent communicator, verbal and written, to individuals and groups.
Must have moderate proficiency in keyboarding or willingness to receive additional training as needed to improve speed and accuracy.
Ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
Must be able to work in and independent manner.
Ability to take initiative and prioritize tasks; good time-management, problem-
prevention, and problem-solving skills.
Ability to work accurately with close attention to detail.
Ability to maintain confidentiality of sensitive information.
Flexible and creative. Patience and compassion for consumers.
Ability to work with co-workers, customers, and outside agencies professionally and tactfully while exhibiting a professional, businesslike appearance and demeanor.