Information Technology Manager Job at Canadian Mental Health Association MB & Wpg – Winnipeg, MB

Job Posting (EXTERNAL)

Information Technology Manager

Full-time term position

The Canadian Mental Health Association Manitoba and Winnipeg, is part of a 100-year-old nation-wide non-profit organization that promotes the mental health of Canadians and supports the resilience and recovery of people experiencing mental illness.

Why Choose CMHA Manitoba and Winnipeg?
For a great work/life balance
For career development
For our comprehensive group benefits plan, extended health, dental, vision, travel health, life insurance
For our CAPB pension plan
For the opportunity to work with a talented team who are passionate and dedicated to mental health recovery and well-being

The Opportunity
We have a full-time, one year term position available for an enthusiastic and energetic Information
Technology Manager to work with our great team at CMHA.

The Position
This role will provide IT guidance, support, and training across all CMHA’s services and programs, projects, and initiatives, including supporting the ongoing coordination and enhancement of the CMHA electronic client records database platform.

The Responsibilities

  • Electronic Client Records Database—Caseworks

Supporting agency-wide data tracking, retrieval, and reporting
Liaising and coordinating with database vendor and other external partners
Supporting, training, and guidance for managers, administrative staff, and direct service staff
Development, implementation, and reporting of required internal and external reports
Coordinating data for the purpose of evaluation, both internal efforts and in partnership with funders and external contractors
Recommendations to improve database platform

  • IT onboarding, training and support to teams and staff as required
  • Liaising with computer/network external contractor in the provision of computers, peripherals, printers, network troubleshooting/maintenance, and installation of new equipment
  • Maintain and update equipment inventories
  • Running regular checks on network and data security
  • Identifying and acting on opportunities to improve and update software and systems
  • Developing and implementing IT policy and best practice guides for the organization
  • Conducting regular system audits
  • Running and sharing regular operation system reports with senior staff
  • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages
  • Website maintenance and technical support
  • Assessing computer, network, and other IT requirements in a multi-location environment
  • Develop and maintain a multi-year IT refresh plan
  • In consultation with CMHA leadership and staff, research and recommend new technology and equipment purchases
  • Assist in the development and maintenance of Business Continuity and Disaster Recovery Plans
  • Contribute to agency-wide initiatives to advance the mission and ends of the organization

The Qualifications

  • This position requires, at minimum, a completed post-secondary information technology degree
  • Minimum of three years’ experience providing IT support services for a medium or large sized organization
  • Experience in data reporting, database development and compilation–strong knowledge of SQL
  • Capable of managing and coordinating projects within established timelines.
  • Ability to work collaboratively with colleagues, both internally and externally
  • Applicants must have both a recent satisfactory criminal record check and a child abuse registry check, along with a valid driver’s license and access to a vehicle

The Process
Please submit your resume and a cover letter by June 30, 2022 in electronic form or by mail to:

CMHA Manitoba and Winnipeg
Attn: Nashon Otieno
930 Portage Avenue
Winnipeg, Manitoba R3G 0P8

CMHA will respond to requests for reasonable accommodations throughout the interview process. Please advise in your cover letter if you require any accommodations.

At CMHA, employment equity is a factor in hiring. Applicants are encouraged to self-identify on their cover letter if they belong to the following diverse groups: Indigenous persons, persons with disabilities, persons of all sexual orientations and gender identities, visible minorities, and newcomers.

Job Type: Full-time

Salary: From $63,071.29 per year


  • Company events
  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Vision care


COVID-19 considerations:

Application deadline: 2022-06-30

About the Company

Company: Canadian Mental Health Association MB & Wpg –

Company Location:  Winnipeg, MB

Estimated Salary:

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About Canadian Mental Health Association MB & Wpg -